Senaste manualen till nShift Checkout (Shopify)

for nShift Checkout app version: v1.1.1

nShift Checkout App - Manual

 

Before we start

To be able to use this extension you will need a nShift Delivery account. You will also need the Checkout and OrderConnect add-on. 

Create your nShift Checkout account

If you don’t have any nShift Checkout (or Unifaun DeliveryCheckout) account today we can create one for you. Note: You don't need to pay any starting fee for the OrderConnect add-on if you create your account via our support at e-mail: [e-mail] or phone: [phone] between 9:00-11:00 on weekdays.

Questions and support regarding nShift

Questions or support regarding nShift services or settings at the nshift portal, please contact nShift directly. Use e-mail: [e-mail], [e-mail] or phone: [phone].

Regarding this manual and instructions

This manual does not cover all possible angles of nShift Checkout, just the app. All configurations regarding carriers, options and add-ons is made inside the nShift portal. If you have any questions about the app, please feel free to contact us at e-mail: [e-mail] or phone: [phone]

Installation

Install the app through the Shopify app store.

Setup

After you have installed this app you need to follow these steps.

1. Login to your Shopify store admin-page.

2. Click in the menu Apps to the left and click on nShift Checkout.

3. Follow the onboarding instructions.

Settings

Return Service

Pick which return service should be used when printing return labels. If the return service requires SMS, you need to either enable the phone field in the checkout or manually add the phone to the customer address on the order before printing.

To enable the phone field in Shopify, go to your Shopify store admin-page. From here, go to Settings > Checkout > Form Options > Shipping Address Phone Number and select Required, then save.

Package Size

Some services requires that a package size is sent with the request when creating a shipping label, here you can both create and select which package size should be the default.

Below Define Package Sizes (in meters) you can add new package sizes and then select those under the Package Size dropdown.

Print Options

Fill in your PDF/ZPL-settings and hit save.

Features

Bulk print shipping labels

Choose all the orders you want to print, click “print labels” directly in Shopify's platform and your labels will be printed according to your predetermined settings. 

Handling returns

Print return labels at the same time as the shipping label and include directly in the package for your customer. Configure your settings so your customer can drop the return at the same pick up location. 

Pick up locations 

Choose to show the closest pick up locations for your customers at checkout, listed according to price, name of transporter and alphabetical order with addresses and distance from where the customer is. 

Automatic shipments

Save time and use “Automatic shipments”. All orders will be fulfilled as soon as they are placed and a shipping label will be produced and stored for when you decide to print. 

Track and trace

Get a tracking link for the client and on the order to see tracking status.

Display your preferred shipping methods at checkout

Automatically fetches and displays the shipping methods from your nShift Checkout.

Package sizes

Add your own package sizes and select one as default.

Stored Shipments

Support for stored shipments so you can add additional information in your nShift Checkout-portal and print from there.

PDF and ZPL printing

Has support for both PDF and ZPL printing as well as different sizes and labels.

This is the first version of the app and it has the most relevant features needed to make order handling more efficient and lets you save time. We have more features coming and we work constantly to improve and enhance the experience when using the app. We welcome feedback in order to make the app better for our customers. 

All features

• Display your carriers and shipping methods in checkout
• Display pick up locations at checkout
• Order fulfilment automation 
• Create shipping label automation
• Print shipping labels, both separately and in bulk
• Define and add your standard package sizes
• Create stored shipments for later printing in nShift
• Print options available for PDF or ZPL as well as different sizes on labels
• Returns handling and configuration
• Track and trace

Changelog

* [1.1.1] Fix for potential issue with onboarding
> Sometimes the page would crash when using certain functions.
> These functions has now been avoided in the code.

* [1.1.0] Added support for Shopify JWT
> Now supports JWT

* [1.0.4.2] Updated install instructions
> Minor update with text changes

* [1.0.4.1] Installation crashes fixed
> During installation a user could browser the app before having entered the nShift credentials.
> This could cause various issues. The menu items are now hidden until the app is installed properly.

* [1.0.4] Bugfixes
> Fixed various bugs in mass printing, automation, return labels.
> Also added improvements to make them easier to use.
> Styling/Layout has been improved throughout the app.

* [1.0.3] Mass printing
> From the order list you can now select multiple orders and go to "More actions" to find, under "Apps", "Download Labels" and "Download Return Labels".
> This will download a zip file containing all labels merged into a single "merged.pdf"-file and/or a "merged.zpl"-file.
> Also added a cleaning routine which removes labels older than 7 days from the server and the temporary zip-files after 1 day.
> The labels can still be downloaded from the nShift-portal.

* [1.0.2] Automation
> To have fulfillment and labels automatically created when a customer submits an order, we've implemented automation.
> With automation you only have to print the label/return label on the order.

* [1.0.1] Return labels
> We've implemented support for return labels.
> This includes a return shipment configurator accessable from the main menu in the app.
> It also has a return service setting under the Settings-page.
> This is used if no configuration matches, like a catch-all.

* [1.0.0] First release
> First release contains the following functionality:
> - Labels (PDF and ZPL)
> - Tracking information (Email-notice)
> - Package sizes
> - Stored Shipments
> - Shipments
> - Agents
> - GDPR-compatible